1. BBB ACCREDITED BUSINESS MARKETING
The BBB backs up your business with consistent consumer advertising campaigns, public relations, consumer outreach and special events. Additionally, the BBB provides expert support and your use of the BBB logo when you advertise to potential customers.
• Accredited Business Plaque and Decals
Displayed at your place of business, the plaque and decal ensures your customers that you are a BBB Accredited Business and have pledged to adhere to BBB Standards.
• Accredited Business Identification Program
The BBB provides Accredited Businesses with materials to display the BBB logo in your local print advertising, documents and place of business.
• BBB Advertising
Consumers see and hear BBB messages in all forms of the media: TV, radio and newspaper. These messages educate the public to shop smart and to do business with BBB Accredited companies.
2. DISPUTE RESOLUTION
Your affiliation with the BBB increases public confidence in your business. We can help you resolve disputes fairly and without expensive litigation through our conciliation, mediation and arbitration processes. Dispute Resolution services are free to BBB Accredited Businesses
3. ONLINE TECHNOLOGY
Internet surfers can check your accreditation status on our web site: www.bbb.org. All BBB accredited businesses are included on our searchable roster. If you have a website address of your own, the BBB can establish a hyperlink to your homepage free of charge. Your customers can link to your business with one simple click. Additionally, our dynamic BBB seal may be used on your website. The installation of our seal will automatically create a link to your Business Report. This link should help to bring your business' BBB report higher up in search engine results.
4. CONSUMER INQUIRIES
5. YOUR ACCREDITED BUSINESS REPORT
Reliability Reports are available 24 hours a day, seven days a week. When a prospective customer seeks more information before purchasing your service or product, your report is accessible from any touch-tone telephone on our 24-hour Voice Response System and via our web site.
6. PRIORITY SERVICE
Our direct, unlisted telephone number is available for Accredited Businesses only. During normal business hours you will bypass the busy public telephone lines and speak with a live operator immediately. Call the Hotline to get Reliability Reports and help with complaints. For information or help with an out-of-state company, a BBB Representative will contact that BBB service area for you.
7. ACCREDITED BUSINESS NEWSLETTER
The BBB newsletter provides you and your employees with timely and important business and consumer information. We also keep your company up-to-date on all the BBB accredited business-only events and activities. We will also list all New Accredited Businesses in this newsletter.
8. CONSUMER EDUCATION
An informed consumer makes the best customer. Your BBB provides several consumer education booklets, with wise buying tips, for you to give to your employees.
9. CHECK OUT NEW ACCREDITED BUSINESSES
Do you routinely check out the record of new suppliers, clients, or contractors before you do business with them? If not, you should! Your BBB provides you with a quick and easy method to receive unbiased information about other businesses. Stop, think, and check with the BBB. Just one call could save you time, money and aggravation.
10. EFFECTIVE ADVERTISING
Your BBB can help you get the most of your advertising budget. An inquiry to the BBB from a potential customer, sparked by your ad, can turn a cautious buyer into your newest customer.
Tell your customers you are a BBB Accredited Business. Once you have signed the BBB Agreement you are able to use the torch logo in your advertising. Here are some examples…
Business Cards, Job Estimates, Invoices, Local TV Ads, Billboards, Posters, Fax Covers, Local Radio Ads, Direct Mail, Business Labels, Vehicles, Yellow Page Ads, Flyers, Billing Statements, Stationary.
11. PRESS RELEASE
The BBB will send a Press Release to your local newspaper welcoming you as a new Accredited Business. This gives local papers the opportunity to recognize local businesses, should they choose to do so.
12. COMMUNITY SUPPORT
BBB Accredited Businesses proudly support the many programs we offer to our community, including: Charity Review, free speakers to high schools, anti-fraud tools for senior citizens, and other free consumer resources.
13. INTEGRITY AWARDS
Every year the BBB awards select business for displaying exceptional ethics and integrity in our marketplace. The BBB also awards scholarships to high school seniors who have demonstrated ethics and integrity in their schools and in their communities.
BEING A BBB ACCREDITED BUSINESS
Being a BBB Accredited Business may be one of the best decisions you'll ever make for your business. Your annual dues are cost effective and may be 100% tax deductible as a necessary business expense.