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IN THIS ISSUE

BUREAU LINKS

Leaders in Resolve:
BBB Dispute Resolution – Start With the BBB When You Have a Problem
At the BBB, we think we're both un-intimidating and helpful. We are devoted to helping businesses feel comfortable and secure when seeking advice on handling a dispute. Our ardent staff has a passion for helping your business and serving our community. It is our sincere desire that every consumer complaint be treated as an opportunity to improve.
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Scam Alert: Scammers Never Take a Holiday
As the holiday season commences, the BBB warns businesses and consumers that this is a time for scammers and opportunists to flourish. Whether you are shopping for presents, contemplating a charitable donation, bidding in online auctions, or have received a fraudulent mailing about a big sweepstakes payout or your alleged entitlement to a government grant, the BBB advises using extra care during the holidays
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BBB Targeted Again
The Better Business Bureau of Greater Iowa, Quad Cities and Siouxland Region, warns businesses across the United States and Canada of a spoofing scam using the BBB name and a false BBB e-mail address to entice recipients to access potentially damaging hyperlinks.
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BBB Needs Your Help
Remember that the BBB logo is collectively us. It's active, not passive. Our logo is backed by and represents a strong set of standards for marketplace trust. In a consumer's eyes, the BBB logo says that your business encourages and supports best practices!
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Ad Reviews
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New Members
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Happy Anniversary
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INTEGRITY AWARDS NOMINATIONS DUE
The BBB is currently seeking companies and organizations to be nominated for the BBB Integrity Awards. The Integrity Awards were established to recognize companies and organizations whose business practices and related activities exemplify the BBB's mission and principles.

To nominate a company(s) for an Integrity Award, please complete a nomination form on the website or call our member hotline. All companies nominated will be required to complete a formal application. Awards will be presented in April 2008. Nomination deadline is December 21, 2007. For a nomination form visit, www.iowa.bbb.org.

Better Business Bureau
505 5th Avenue, Suite 950
Des Moines, IA 50309
515-243-5027 ph 515-243-2227 fax

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President's Column


Chris Coleman
President

We are Objective – Equally Committed to Businesses and Consumers

We are preparing to be stronger in the future by starting on a new and exciting branding campaign at the BBB. I've always believed that at its heart, the BBB is - and has always been - a people organization and has constantly demonstrated through its efforts, that people can make a difference. We pride ourselves on being able to hear and understand positions equally across the board without bias - essentially, delivering trust to you and your customers alike. We continually update our information resources so we are able to give thorough, accurate information to consumers, media members and businesses.

It's through the simple acts of listening, considering, updating and educating that the BBB is able to empower and instill a sense of trust in everyone coming in contact with us. When people or businesses have issues that we can't immediately resolve, we steer them in the right direction to the resources, companies and information that they need.

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