[PRINT FRIENDLY VERSION]

IN THIS ISSUE

BUREAU LINKS

QC Integrity Awards Honor Area Businesses and Students
April 27, 2007 the Better Business Bureau was pleased to honor local businesses and high school seniors at the annual Quad City awards ceremony. Dr. Donna Wood was the program speaker. Integrity awards were given to three business organizations, one not-for-profit organization and five students.
[FULL STORY]

Scam Alert: This is your lucky day
It's not every day that you are contacted by a total stranger wanting to give you millions of dollars! The scam letter forwarded to us is titled, "Charity Project".
[FULL STORY]

Busy Time for the BBB
In our last issue we reported record number of inquires and requests for Reliability Reports. As the largest repository of consumer complaints, the BBB provides assistance in resolving marketplace problems to over a million consumers. BBB's processed more than 1.2 million complaints spanning 3,900 business categories in 2006. The following chart notes business categories that BBBs in the U.S. and Canada addressed the most complaints for in 2006:
[FULL STORY]

Are you Inundated with Pre-screened Credit Offers?
As you prepare your Yellow Page ads (MIP members only), please remember to make certain that all employees involved with selling, approving or publishing of your advertising, are aware of the BBB policy pertaining to approved logo and member identification as shown in the accompanying MIP article in this newsletter. Only MIP members may advertise so if you are not sure if you are a MIP member, want to join MIP, or need an ad slick, please give us a call.
[FULL STORY]

Ad Reviews
Advertising Review promotes truth in advertising to enhance consumer confidence in businesses that advertise. Following are cases that represent recent advertising review matters your BBB pursued. Challenges made by the BBB, using the BBB Code of Advertising, result from information given by consumers, competitors and through the BBB's own monitoring efforts. The fact that a particular business responds to a BBB challenge is a compliment to their willingness to cooperate with the BBB's self-regulatory process and not to be taken as an admission of impropriety on any advertiser's part.
[FULL STORY]

A Warm Welcome to Our New Members
[FULL STORY]

Happy Anniversary
[FULL STORY]

[back to top]

President's Column


Chris Coleman
President

Announcing the Marketing Help Desk for BBB Members

As we all enjoy the warmth and activities of summer, our attention at the BBB is focused on the fall, when we will unveil a new and exciting image campaign for the BBB and its members. This national branding initiative will ignite a new sense of relevance for our standards, which must be met for a company to become a member of our exclusive business association.

In the coming months, you will see a new BBB logo, a tag line that will reinforce the stature of our members, and a stronger web presence throughout Iowa, the Quad Cities, the Siouxland region, and the nation. Most importantly, we will expand the detailed information we have on each company in our Reliability Reports so that consumers — potential customers of yours — will see how you stack up against competition. More than ever, your membership in the BBB will have meaning and value.

[FULL STORY]