Consumer Complaints:
An Opportunity to Improve
The old adage is that a satisfied customer will tell three people and an unsatisfied customer will tell ten. However, with the advent of blogs, Twitter, and YouTube, disgruntled customers can now share their rant about a company for the whole world to hear. Consumers are taking their complaints online and your Better Business Bureau advises that responding to complaints is necessary if a company wants to maintain a reputation for great customer service.
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President's Column:
What You Can do to Prevent Identity Theft
One of the great days last year for our BBB was our FREE BBB SHRED-IT DAY. We helped thousands of businesses and families protect themselves, their employees and their customers. We provided tips and advice to many customers and small businesses. They know that technology is breeding a new kind of scam artist and we all have to be ready to conduct our personal and business lives defensively.
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BBB Alert:
How to Avoid Storm Clean Up Scams
In the wake of the most recent storms that tore across many parts of our region this summer, residents and business owners have plenty of work ahead of them. The Better Business Bureau offers some tips on how to expedite clean up and repair activities and how to avoid possible scams.
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OFFICIAL NOTICE
The Annual Meeting of Accredited Businesses of the Better Business Bureau of Des Moines, Inc., dba: Better Business Bureau serving Greater Iowa, Quad Cities, Siouxland Region and the Better Business Bureau Education Foundation, Inc. will be:

November 16, 2009 at 11:45 a.m.
Embassy Club, 801Grand Avenue
40th Floor
Des Moines, IA. 50309

Ad Reviews
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New Members
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Anniversaries
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JOIN US FOR SHRED IT DAY!